AEON Approach
AEON Credit Service (M) Berhad is guided by the AEON Group’s unchanging “Customer First” philosophy. Its aim is to surpass expectations by combining excellent products with unique services. The philosophy is to support customers’ lifestyles and enable each individual to maximise future opportunities through effective use of credit.
Our basic policies are to put customers first, provide financial services that are closely attuned to customers’ lives, earn the trust of society and meet its expectations, and maintain a corporate culture that encourages our people to excel.
We are committed to our mission of truly contributing to our customers’ lives through financial services. In accordance with this commitment, we have formulated a purpose statement that reflects the essence of who we are as an organisation.
View Our PurposeOur basic policies are to put customers first, provide financial services that are closely attuned to customers’ lives, earn the trust of society and meet its expectations, and maintain a corporate culture that encourages our people to excel.
We are committed to our mission of truly contributing to our customers’ lives through financial services. In accordance with this commitment, we have formulated a purpose statement that reflects the essence of who we are as an organisation.
Our Mission
To provide a wide range of consumer financial services that best meet customer needs and we are committed to serve customers to enhance their lifestyle through our products and services. We adhere to a strict code of corporate ethics and, at the same time, engage in activities which contribute to society.
Philosophy
Support customers' lifestyle and enable each individual to maximise future opportunities through effective use of credit.
Overview of AEON Group Malaysia
AEON Group Malaysia comprises eight notable entities: AEON Co. (M) Bhd, AEON BiG (M) Sdn Bhd, AEON Fantasy (M) Sdn Bhd, AEON Credit Service (M) Berhad, AEON TopValu (M) Sdn Bhd, AEON Global Supply Chain Sdn Bhd, AEON Delight (M) Sdn Bhd and Malaysian AEON Foundation.
View Corporate ProfileAEON Group has been a recognisable household brand with over 4 decades of history in Malaysia and more than 200 years in Japan, providing consumers with daily financial solutions and diverse retail convenience.
AEON Group Malaysia operates with agility through a seamlessly connected network and infrastructure of touchpoints designed to meet customer needs. We reward our customers through exclusive privilege campaigns and AEON loyalty points.
We are dedicated to collaborating with stakeholders and communities to create a future of limitless possibilities. Our integrated approach and customer-centric philosophy drive us to continuously innovate and excel in both the retail and financial services sectors.
As a financial service provider, AEON Credit leverages the AEON Group Malaysia network and ecosystem to enhance its value propositions and promote financial inclusion.
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