AEON Credit Service (M) Berhad (“AEON Credit” or “the Company”) wishes to reaffirm its commitment to strong governance, transparency and regulatory compliance following an administrative action imposed by Bank Negara Malaysia (“BNM”) in relation to Anti-Money Laundering (“AML”) compliance matters. 

In line with BNM’s high standards of compliance, AEON Credit proactively identified and internally escalated the matter during its periodic compliance review. Although the incident relates to a 2020 case involving a single prepaid card customer with no financial transactions conducted, the Company treated the matter with utmost seriousness and engaged transparently with the regulator. 

Upon identification, AEON Credit promptly undertook a comprehensive internal review, strengthened its controls, and fully cooperated with BNM throughout the review process. The account was identified through internal screening mechanisms, self-reported to the authorities, and subsequently closed. 

The Company had undertaken remediation and control enhancements ahead of the regulatory review, including upgrading its AML monitoring and screening systems to strengthen detection capabilities, reinforcing segregation of duties and verification controls to enhance governance and oversight.  Additionally, AEON Credit expands the Compliance function with dedicated testing capabilities to ensure continuous validation of controls and regulatory adherence.  

In parallel, AEON Credit implemented structured, role-based AML training across the organisation to strengthen awareness and accountability, and appointed a Chief Integrity Officer to reinforce independent oversight, supported by the continued expansion of the compliance team to ensure sufficient capacity and capability in managing evolving regulatory expectations. 

AEON Credit remains fully committed to continuous improvement and to upholding the highest standards expected by BNM. The Company will continue to cooperate closely with the regulator and ensure that its compliance framework remains robust, forward-looking, and aligned with regulatory expectations.